2.0 Add Item Record Reference: Manage Items Process Model - Page 1 for the related business process diagram. Actor/Role: CC&B Description: The Item record is added in CC&B. Entities to Configure • Item Type • Manufacturer • Model • Characteristic Type Business Objects Integration CCB NMS • C1-NMSItem - When CC&B is integrated with NMS, this BO is used to read the item in formation for NMS sync requests.